Portal del Lago Hotel

Children are welcome at this hotel.

Pets are not allowed.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. This accommodation is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30619195341) Debit cards can't be used to warranty reservations, they will be only accepted to pay at the hotel's front desk Only quadruple rooms can accommodate an extra bed for a surcharge, subjected to availability upon request. During High Season (summer & winter holidays, and long weekends) rate includes: - Kids Club with activities everyday (Children younger than 4 years old must be accompanied by an adult). -Please note Spa facilities need to be schedule before hand. Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodation and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable. The hotel has many slopes, therefore to access it, in the rooms and to use the services such as the heated pool and spa you must enter by stairs. There are rooms with access stairs or internal stairs.

Argentinean citizens and residents will be charged an additional 21% value added tax. Only foreign guests who pay with a foreign credit card or debit card are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.