Hotel Zen Airport

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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Important to consider before making your reservation. People not staying at the hotel can only access the common areas and are not allowed to go up to the rooms. The hotel offers a private shuttle service from 05:00 to 23:50. Check availability at the reception. It is essential to contact the reception before arriving to confirm the expected arrival time. A free airport shuttle service is offered. Please check the following schedule: * Departure times from the hotel to Málaga Airport and La Colina suburban train station: 05:00 - 06:00 - 07:00 - 09:00 - 11:00 - 13:00 - 16:00 - 18:00 - 20:00 h *(Once the bus is full, a new bus will be opened every 20 minutes thereafter, until all the people who request it are transported) (You should note that there is no transportation service before 5 am.) It is not possible to book the shuttle in advance, it can only be reserved at the time of check-in at the reception. It is not possible to guarantee the shuttle at a specific time, it is subject to availability and the order of reservations at check-in. It is a free service, so the hotel reserves the right to make any changes to the schedules to ensure good service. Guests must provide the date/time of arrival and flight details during the booking process. The airport shuttle service is only for air transit customers, not for car rental customers. Once you have landed and have your luggage in your possession, you must call the hotel and request your pickup. Please note that 1 piece of luggage per person is allowed. Any additional luggage costs 3 EUR per piece. Golf clubs and bicycles have an additional cost of 5 EUR per unit and trip. The airport-hotel shuttle schedule is from 10:00 AM to 11:50 PM; after that hour, pickup is not possible. All guests, before checking in, are required to present a credit card for a €200 hold as a security deposit, which will be refunded within 7 days after check-out. It is not possible to stay without the corresponding deposit.

Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.