Honey Hotel
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Kjappe fakta
Innsjekking fra | 14:00 |
|---|---|
Utsjekking innen | 12:00 |
Frokost | Frokost tilgjengelig |
Kjæledyr | Kjæledyr ikke tillatt |
Barn | Barn er velkomne ved dette hotellet |
Fasiliteter
Wi-Fi
Klimaanlegg
Flybuss
Døgnåpen resepsjon
Røykfritt
Førstehjelpsrom
Mer om Honey Hotel
Honey Hotel
Honey Hotel har en ideell plassering i sentrum av Istanbul og tilbyr har à la carte-frokost og gratis WiFi over hele overnattingsstedet. Dette 3-stjerners hotellet har en concierge og en turskranke.
Vurderinger og omtaler
Renhold1,0
Beliggenhet3,5
Tjenester2,5
Rom3,5
Verdi2,0
Søvnkvalitet3,5
Vurderinger fra reisende
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Nevnt av reisende
Familiereisende
Kommentar: 18. sep. 2023
Dato for oppholdet: sep. 2023
Good and cheap
A beautiful hotel that meets all the necessary requirements for a full-fledged vacation and work. Very good design where the comfort and convenience of the guests are the main priorities. Excellently trained staff. A little noisy, but it's a nice price for a great location
Gruppereisende
Kommentar: 29. aug. 2023
Dato for oppholdet: juli 2023
good location
The location is great, close to all important places in Istambul. Our triple room is small but rather clean. They provide towels and cosmetics. Breakfast is served in a nearby Dimbil Restaurant and it is big and typically Turkish, fresh and very tasty. The view from the rooftop is nice but the place should be organized somehow.
The bathroom is very tiny, it's hard to move around. One of the receptionists speaks no English. In fact, there is no reception, just a small desk at the entrance. We ask for an invoice and we don't get it.
The bathroom is very tiny, it's hard to move around. One of the receptionists speaks no English. In fact, there is no reception, just a small desk at the entrance. We ask for an invoice and we don't get it.
Familiereisende
Kommentar: 26. sep. 2023
Dato for oppholdet: sep. 2023
Surreal experience
We arrive at the hotel around 9pm, a time communicated through Booking well in advance, and we are welcomed almost as if they weren't waiting for us.
We are checked in and asked to pay for the rooms, which we had already previously paid for via booking, so we show the receipt.
Subsequently we were informed that for the first night the 2 rooms we had booked were not available and therefore we were asked the courtesy of staying in other rooms ready to make the change the next morning (only later would we discover that in reality our reservation it had been canceled by one of the guys at the "reception" shortly before our arrival).
The following morning they told us that only 1 of the two rooms was ready, and what's more it wasn't even the one we had booked (we had explicitly selected the 15 m² room and instead we were given the smaller one).
Once we reported this to the reception, we were initially told that that was actually the room we had booked and later, faced with the evidence, the guys at the "reception" started to pass the buck on each other by telling us that in the days following that they would change our room again.
On the 3rd day we were informed that the others also had to change rooms, and we were asked to quickly pack our bags because in the meantime the people who had booked the room where the others had been staying for the first two nights had arrived.
At least this time we were given the room we had booked on booking (15 m²).
Also during the 3rd day we ask the "reception" why the rooms had not been cleaned and we are told that cleaning and changing towels were only done on request (something similar has never happened in any facility I have visited) .
On the penultimate day we were asked if, for the last night, we finally wanted to change the smallest room we had been given to the 15 m² one, but feeling cheated we refused to move again.
The icing on the cake arrives on the last day, we pack our bags and head to the "reception" to check out, at this point we are informed that they were on a call with booking because there had been problems with our booking.
In summary at the time of our check out they admit that they canceled our reservation and tell us that for this reason they did not receive the money from booking.
At this point another person appears, introducing himself as the hotel manager, asking us to wait while he is on a call with booking assistance to resolve the problem, all while the taxi we had booked was waiting for us outside from the hotel.
After 20 minutes of calling he tells us that booking has started the refund procedure against us but that we would have to pay the entire amount of the stay again at that moment.
At this point, impatient and feeling cheated, we refuse to pay again due to a mistake made by them.
At this point the hotel manager tells us that we were wasting his time and threatens us by saying that if we didn't pay he would call the police, a truly absurd situation given that, I repeat, the mistake had been made by them and we hadn't received no refund from booking but rather we had the "successful payment" receipt.
Being with our backs against the wall due to the risk of missing the plane, after a few minutes we realize that the only thing to do was to pay and hope that booking actually sent us the refund (which I still haven't received after 2 days) .
Much more could be said; for example on the breakfast, which is not in the structure but in a nearby bar and which is the same every day, the "reception" which is actually a small table placed in the middle of the entrance or even on the mold in the bathrooms and on the condition of the structure in general (see photo) but I don't intend to go into further detail.
We are checked in and asked to pay for the rooms, which we had already previously paid for via booking, so we show the receipt.
Subsequently we were informed that for the first night the 2 rooms we had booked were not available and therefore we were asked the courtesy of staying in other rooms ready to make the change the next morning (only later would we discover that in reality our reservation it had been canceled by one of the guys at the "reception" shortly before our arrival).
The following morning they told us that only 1 of the two rooms was ready, and what's more it wasn't even the one we had booked (we had explicitly selected the 15 m² room and instead we were given the smaller one).
Once we reported this to the reception, we were initially told that that was actually the room we had booked and later, faced with the evidence, the guys at the "reception" started to pass the buck on each other by telling us that in the days following that they would change our room again.
On the 3rd day we were informed that the others also had to change rooms, and we were asked to quickly pack our bags because in the meantime the people who had booked the room where the others had been staying for the first two nights had arrived.
At least this time we were given the room we had booked on booking (15 m²).
Also during the 3rd day we ask the "reception" why the rooms had not been cleaned and we are told that cleaning and changing towels were only done on request (something similar has never happened in any facility I have visited) .
On the penultimate day we were asked if, for the last night, we finally wanted to change the smallest room we had been given to the 15 m² one, but feeling cheated we refused to move again.
The icing on the cake arrives on the last day, we pack our bags and head to the "reception" to check out, at this point we are informed that they were on a call with booking because there had been problems with our booking.
In summary at the time of our check out they admit that they canceled our reservation and tell us that for this reason they did not receive the money from booking.
At this point another person appears, introducing himself as the hotel manager, asking us to wait while he is on a call with booking assistance to resolve the problem, all while the taxi we had booked was waiting for us outside from the hotel.
After 20 minutes of calling he tells us that booking has started the refund procedure against us but that we would have to pay the entire amount of the stay again at that moment.
At this point, impatient and feeling cheated, we refuse to pay again due to a mistake made by them.
At this point the hotel manager tells us that we were wasting his time and threatens us by saying that if we didn't pay he would call the police, a truly absurd situation given that, I repeat, the mistake had been made by them and we hadn't received no refund from booking but rather we had the "successful payment" receipt.
Being with our backs against the wall due to the risk of missing the plane, after a few minutes we realize that the only thing to do was to pay and hope that booking actually sent us the refund (which I still haven't received after 2 days) .
Much more could be said; for example on the breakfast, which is not in the structure but in a nearby bar and which is the same every day, the "reception" which is actually a small table placed in the middle of the entrance or even on the mold in the bathrooms and on the condition of the structure in general (see photo) but I don't intend to go into further detail.
Familiereisende
Kommentar: 16. okt. 2023
Dato for oppholdet: juli 2023
Honey Hotel charged us twice for our stay
We encourage potential guests to be vigilant with this property!
Honey Hotel charged us twice for our stay:
- First time during registration (this is normal),
- And the second time, a couple of days after we left, the credit card attached to the reservation was automatically charged again (this, of course, is not normal).
Over the next 3 months (!) we tried to contact the property directly to resolve the issue. The hotel management agreed and admitted that we were charged twice.
But there was no progress towards refunding the amount: constant delays and conflicting information in the responses of the hotel guest service, frequent lack of answers to phone calls and messages, etc.
After wasting a significant number of hours in our attempts to get a refund for the second payment - we completely decided to stop, as there was no longer any hope that our communication with Honey Hotel could lead to anything productive.
The problem was ultimately not resolved (no refund was credited to our account).
I hope this review helps you make your choice! :)
Honey Hotel charged us twice for our stay:
- First time during registration (this is normal),
- And the second time, a couple of days after we left, the credit card attached to the reservation was automatically charged again (this, of course, is not normal).
Over the next 3 months (!) we tried to contact the property directly to resolve the issue. The hotel management agreed and admitted that we were charged twice.
But there was no progress towards refunding the amount: constant delays and conflicting information in the responses of the hotel guest service, frequent lack of answers to phone calls and messages, etc.
After wasting a significant number of hours in our attempts to get a refund for the second payment - we completely decided to stop, as there was no longer any hope that our communication with Honey Hotel could lead to anything productive.
The problem was ultimately not resolved (no refund was credited to our account).
I hope this review helps you make your choice! :)
Familiereisende
Kommentar: 14. aug. 2023
Dato for oppholdet: aug. 2023
Great hotel, great prices, great stuff
The room was really nice, clean and comfortable.
Visiting all the historical monuments is probably what most people do here, but the port is also not too far( you can walk to it) and choose excursions on your own, even though you have options with pick ups. It's in the center but still very safe and quiet.
Ahmet, Bekir, Osman and Maksat did their best to make our staying safe and pleasant.
Visiting all the historical monuments is probably what most people do here, but the port is also not too far( you can walk to it) and choose excursions on your own, even though you have options with pick ups. It's in the center but still very safe and quiet.
Ahmet, Bekir, Osman and Maksat did their best to make our staying safe and pleasant.
Plassering
1 Çardaklı Fırın Sokak, Fatih, Istanbul, 34122, Tyrkia|0,27 km fra Kececizade Fuat Pasa Camii
Innsjekking og utsjekking
Innsjekking fra:
14:00
Utsjekking før:
12:00
Bra å vite
Barn er velkomne ved dette hotellet
Kjæledyr ikke tillatt
Frokost tilgjengelig
Frokostpris
Kontakt hotellet for prisinformasjon
Frokostalternativer
Vestlig frokost
Frokostmeny
Boxed/packaged food.
This property does not accommodate bachelor(ette) or similar parties.
Hotellet aksepterer følgende betalingsmåter: 
Cash
Honey Hotel: ofte stilte spørsmål
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